This is a mini-rant. I have buyers who have looked at several homes and are close to making a final decision. A house came on the market last week that is in their price range and in a neighborhood they like and they want to take a look at it before making a final choice.
I called the listing agent on Saturday and left a message explaining that I wanted to show the home on Sunday afternoon. I called again on Sunday morning and left the same message. My call was never returned.
The buyer and I postponed the showing until this evening. I called the listing agent this morning and left another message. I then called her office and I was told that she was the only person who scheduled appointments and no-one else had the combo so I should try her on her cell. I even told the person that I had already left 3 messages and she said "Well I don't know what else to tell you." I called listing agent again, still no response.
The buyer wasn't feeling well this evening so she said we would try one more day but if we don't get a response then they will put an offer on one of the other homes.
I don't get it! Does she not want to sell the listing? Should I really need to chase an agent to show their listing?
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I wanted to present an offer on Thurs afternoon and the listing agent said he "might be able to manage it on Sunday"!! This is a deal that we want to close in 2 weeks!!! After a quick call to his broker, we presented on Thursday :0) Yes, it was accepted and yes, it will be completed in 2 weeks, no thanks to the listing agent.
No you shouldn't but all too often we do. I dont get where these agenst are coming from and their lame excuses when they do finally call are sick. Maybe a call to the Broker would get you in and quite frankly let him/her know exactly what is going on and you expect a response. I've had to learn over the years to be firm and nice at the same time and it usually works. :0).
I don't mean to excuse the listing agent, but I found out today that I had a voice mail message on my phone left almost a week ago ... but my phone failed to notify me. When I don't get a response to a voice mail message, I send an email message just to cover all my bases ...
Wow, I wonder if the sellers know what a great job their agent is doing.
Stacey Ann,
Technically, the listing belongs to the broker. If an agent doesn't respond in a timely manner, I have no problem calling the broker to get into the listing.
Sometimes it works, sometimes it doesn't.
Rich
Susan - that's ridiculous. I'm glad you got it presented and accepted.
Martha - I always try to be nice but sometimes nice doesn't work - you are right. By the way, I got my H1N1 shot today
Glenda - that has happened to me before too, which is why I called back. I will try email too.
Brian - It's a foreclosure listing. I always wonder what sellers would say if they realized how hard there agents are to deal with.
Rich - I am definitely calling the broker tomorrow because my buyer really would like to see it.
Hi Stacey-Ann, there is no excuse for this behavior. I think the email is a great idea, and calling the broker -- I have had trouble with my cell phone in the past and maybe several messages in different media will work. Good luck Stacey-Ann!
Someone is not doing their job at all! It should not be that hard to schedule a showing.
Stacey! You can post your rant on my "rant" post! When calls are ignored, it means the agent has a buyer (my interpretation)
There is just entirely too much of that kind of stuff going on. I don't understand it either, especially when it's not a short sale or foreclosure. We know the banks don't want to sell, but it seems like actual people would.
I agree with Diane I am thinking that the agent has a buyer if they do not call me back.
I agree with Diane I am thinking that the agent has a buyer if they do not call me back.