Stacey-Ann's Blog


Why won't you call me back?

This is a mini-rant.  I have buyers who have looked at several homes and are close to making a final decision.  A house came on the market last week that is in their price range and in a neighborhood they like and they want to take a look at it before making a final choice.

I called the listing agent on Saturday and left a message explaining that I wanted to show the home on Sunday afternoon.  I called again on Sunday morning and left the same message.  My call was never returned.

The buyer and I postponed the showing until this evening.  I called the listing agent this morning and left another message.  I then called her office and I was told that she was the only person who scheduled appointments and no-one else had the combo so I should try her on her cell.  I even told the person that I had already left 3 messages and she said "Well I don't know what else to tell you."  I called listing agent again, still no response.

The buyer wasn't feeling well this evening so she said we would try one more day but if we don't get a response then they will put an offer on one of the other homes. 

I don't get it!  Does she not want to sell the listing?  Should I really need to chase an agent to show their listing?



If you or someone you know would like information about buying, selling, or renting a home in Prince George's, Montgomery,  Charles, Calvert, Anne Arundel, Howard, and/or Baltimore Counties please contact Dr. Stacey-Ann Baugh of Century 21 New Millennium.


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Dr. Stacey-Ann Baugh

Century 21 New Millennium

240-481-3565 (C)

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Comment balloon 10 commentsDr. Stacey-Ann Baugh • November 16 2009 06:08PM


I wanted to present an offer on Thurs afternoon and the listing agent said he "might be able to manage it on Sunday"!!  This is a deal that we want to close in 2 weeks!!!  After a quick call to his broker, we presented on Thursday :0)   Yes, it was accepted and yes, it will be completed in 2 weeks, no thanks to the listing agent.

Posted by Susan Emo, Kingston and the 1000 Islands Area (Sotheby's International Realty Canada - Brokerage) about 9 years ago

No you shouldn't but all too often we do. I dont get where these agenst are coming from and their lame excuses when they do finally call are sick. Maybe a call to the Broker would get you in and quite frankly let him/her know exactly what is going on and you expect a response. I've had to learn over the years to be firm and nice at the same time and it usually works. :0).

Posted by Martha Brown, Your Homes Around Annapolis Agent (Long & Foster Real Estate, Inc., Annapolis MD 21403) about 9 years ago

I don't mean to excuse the listing agent, but I found out today that I had a voice mail message on my phone left almost a week ago ... but my phone failed to notify me.  When I don't get a response to a voice mail message, I send an email message just to cover all my bases ...

Posted by Glenda Cherry, Realtor / Photographer (Keller Williams Realty) about 9 years ago

Wow, I wonder if the sellers know what a great job their agent is doing. 

Posted by Brian Brumpton, Boise Idaho Real Estate (Keller Williams Boise) about 9 years ago

Stacey Ann,

Technically, the listing belongs to the broker. If an agent doesn't respond in a timely manner, I have no problem calling the broker to get into the listing.

Sometimes it works, sometimes it doesn't.


Posted by Richard Iarossi, Crofton MD Real Estate, Annapolis MD Real Estate (Coldwell Banker Residential Brokerage) about 9 years ago

Susan - that's ridiculous.  I'm glad you got it presented and accepted.

Martha - I always try to be nice but sometimes nice doesn't work - you are right.  By the way, I got my H1N1 shot today

Glenda - that has happened to me before too, which is why I called back.  I will try email too.

Brian - It's a foreclosure listing.  I always wonder what sellers would say if they realized how hard there agents are to deal with.

Rich - I am definitely calling the broker tomorrow because my buyer really would like to see it.

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) about 9 years ago

Hi Stacey-Ann, there is no excuse for this behavior.  I think the email is a great idea, and calling the broker -- I have had trouble with my cell phone in the past and maybe several messages in different media will work.  Good luck Stacey-Ann!

Posted by Mary Douglas, REALTOR, Red Feather Lakes, Colorado (United Country Ponderosa Realty, Red Feather Lakes, Colorado) about 9 years ago

Someone is not doing their job at all!  It should not be that hard to schedule a showing.

Posted by Irene Tron about 9 years ago

Stacey!  You can post your rant on my "rant" post!  When calls are ignored, it means the agent has a buyer (my interpretation)

Posted by Diane Rice, SFR, SRES, CNC ( Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL) about 9 years ago

There is just entirely too much of that kind of stuff going on. I don't understand it either, especially when it's not a short sale or foreclosure. We know the banks don't want to sell, but it seems like actual people would.

Posted by Jim Frimmer, Realtor & CDPE, Mission Valley specialist (HomeSmart Realty West) almost 9 years ago

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