Stacey-Ann's Blog


Not the way to garner referrals

We had a great loan officer in our office who left.  I've been trying out a few others to see if I like them so that I can have a trusted loan officer that I can depend on.

There was one man who came recommended from some other agents.  My husband called him about doing a possible refinance on our home.  He knew that this was my husband.  He acknowledged that it might be tough to get it done because of when we bought but he told my husband he would run some numbers and call him back.

10 days later we have never heard back from him.

This is not a great way to inspire confidence and get referrals.  If this is how you treat my personal loan what will happen to my clients?

So, i'm still on the hunt for a good loan officer.

If you or someone you know would like information about buying, selling, or renting a home in Prince George's, Montgomery,  Charles, Calvert, Anne Arundel, Howard, and/or Baltimore Counties please contact Dr. Stacey-Ann Baugh of Century 21 New Millennium.


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Donations made to charity with every successful closing!

Dr. Stacey-Ann Baugh

Century 21 New Millennium

240-481-3565 (C)

202-546-0055 (O)




Information deemed reliable but not guaranteed! 




Comment balloon 12 commentsDr. Stacey-Ann Baugh • January 19 2009 05:40PM


Keep looking there are plenty of great lenders still around.  As the market continues to tighten hopefully those that underperform will find new employment options.

Posted by Brett Tousley, Tri Cities Real Estate | (509) 420-0013 (Keller Williams Realty) almost 10 years ago

In today's world response times are in a matter of minutes, not hours....and surely not days.

Posted by TIM MONCRIEF, Over 2,000 homes sold….. (Keller Williams Realty) almost 10 years ago

Stacey-Ann look no further than Rebecca Cole. In all my years I have never worked with such a diligent, knowledgeable loan officer who goes above and beyond for all her clients. She is amazing with all of the first time homebuyer programs too. You will NOT be disappointed.

Posted by Ellie McIntire, Luxury service in Howard County & Catonsville (Ellicott City Clarksville Howard County Maryland Real Estate) almost 10 years ago

Hi Stacey-Ann!  10 days !! It never ceases to amaze me, that you do not even get called back!  Keep looking. I'm with you ~ not impressed. 

Posted by Mary Douglas, REALTOR, Red Feather Lakes, Colorado (United Country Ponderosa Realty, Red Feather Lakes, Colorado) almost 10 years ago

Geeze -- for sure not a way to get business -- likely you have already decided to move on -- All the best.

Posted by Bob & Carolin Benjamin, East Phoenix Arizona Homes (Benjamin Realty LLC) almost 10 years ago

It is all about managing expectations.  If you are going to promise results, then follow through. 

Posted by Ryan Shaughnessy, Broker/Attorney - Your Lafayette Square Real Estate Partner (PREA Signature Realty - almost 10 years ago

That is not to good :-(

Are you sure he got the message?

Charlottesville Estate Agent

Your friend in Charlottesville, VA 

Charles McDonald 

Posted by Charles McDonald, REALTOR®, Blogger, Principal Broker®, Owner (Charlottesville Real Estate Solutions) almost 10 years ago

Brett - I'm sure there are many wonderful lenders

Tim - I agree, people expect to be responded to right away

Ellie - I will check her out, she's in our group too

Mary - definitely not impressed

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) almost 10 years ago

Bob & Carolin - definitely not a good way to get business

Ryan - follow through is key

Charles - my husband spoke to him personally so he certainly got the message

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) almost 10 years ago

That is definitely NOT the way to earn referrals, that's for sure.  That's simply inexcusable.  Next!

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 9 years ago

Hi Stacey-Ann,

If you haven't found a local, experienced and professional mortgage consultant yet, please give me a call, 410-353-3330. I would be happy to help. For a referral, you can speak with 2 fellow Long & Foster agents I work with, Janet Hunt and Bev Busch. Give me a call and I will put you in touch with them.

Look forward hearing from you-

Rick Dean-HCI Mortgage


Posted by Rick Dean (Bank of America) over 9 years ago

Contact mine, HE IS WITH PROSPERITY in MY OFFICE!  Bob Lowery at 443-653-1720.  He is amazing...

Posted by Mike Klijanowicz, Associate Broker @ Cummings & Co. Realtors (Cummings & Co. Realtors) over 9 years ago

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