Stacey-Ann's Blog


Listing Agents please don't waste my time - A Rant

Before I begin let me just preface it by saying I am in a grumpy mood.  My husband and I went out last night.  My homeowners association had an event last night that I thought was going to be a polite cocktail party.  Instead it turned out to be a bonafide party and kept us out until the wee hours of the morning.  Unfortunately the kids don't care what time mommy went to bed when they are up before 7am.

Anyway, I digress!!

We are all used to listing agents saying that houses need TLC when they really need tough love and/or corporal punishment.  However, 3 houses today made me really mad.

House #1 - Mold

I think if your listing has mold you need to disclose it.  I am violently allergic to mold, it triggers my asthma and if a listing has mold I bring my mask and certainly have my inhaler in hand.  We went into one today and the smell of mold was so strong that it made your eyes water.  We didn't get more than 2 steps into the house before we had to back out.

House #2 - No Kitchen

We drove up to what looked like a great house.  We wandered in, so far so good.  Then we rounded the corner to the kitchen, wait, there is no kitchen.  You heard me - no kitchen!!!!  Just empty space where once one stood.  This was the same issue for the master bathroom.  They did have a hot-tub in the sun room though.  If this has been included in the listing then we wouldn't even have come to this home because my buyer's financing program will not allow her to qualify for a mortgage on a house that needs so much work.

House #3 - Multiple Lockboxes

We arrive and the house has 2 lockboxes on the door.  Neither one is the right one.  Both are letter based combos and the combo I have has numbers.  After walking through brush to get to the back of the house we found a third lockbox.  Eureka, this was the right one.  I get the key out and guess what, it didn't open either door.

Listing agents please disclose pertinent information about your listing.  Forgetting to tell me is not going to make me accidentally buy the house.  Puffing is one thing but not telling important information is a waste of everyone's time.  If there are several lockboxes please let me know which is the correct one so I don't spend tons of time wandering around and please ensure the key opens something!


If you or someone you know would like information about buying, selling, or renting a home in Prince George's, Montgomery,  Charles, Calvert, Anne Arundel, Howard, and/or Baltimore Counties please contact Dr. Stacey-Ann Baugh of Century 21 New Millennium.


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Dr. Stacey-Ann Baugh

Century 21 New Millennium

240-481-3565 (C)

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Comment balloon 25 commentsDr. Stacey-Ann Baugh • February 14 2009 01:18PM


Thanks Stacy-Ann, Looks like some things never change. Try aand make it a better day!

Posted by David Phelps (The Roofing Company, Inc.) over 9 years ago

Stacey-Ann - I'm sorry you had such a bad day.  I hope today is better - Happy Valentine's Day!   :)

Posted by Debi Ernst, GRI, e-PRO, Broker/Sales Associate (St. Charles County, Missouri - Prudential Alliance Realtors) over 9 years ago

Couldn't agree with you any more than I already do. People that know me know if it says "fixer" in my comments on MLS it is a "fixer" as I hate my time to be wasted and I don't want to waste others time.

Posted by Cameron Wilson, The Short Guy - Murrieta,Temecula,Menifee Californ (Labrum Real Estate) over 9 years ago

Some issues I have with many of the homes I show.  First time it happens from an agent , the Broker get a call. The 2nd time, our Real Estate assoc. gets s formal complaint.  Usually the Broker fixes the issue!

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) over 9 years ago

Did the MLS indicate that there was a stove and oven in the kitchen or was it left blank? Sometimes, that's a sign.   I received feedback on a listing last summer in which the buyer agent told us the buyer liked the house but didn't like that it didn't have a garage. When I asked the buyer why she would show a house with no garage to a buyer that needs one, she said she didn't know.  There was no garage listed on the MLS. 

I've started previewing listings prior to taking buyers in for tours whenever possible. I also ask for the seller's disclosure ahead of the buyer tour as well. Wasting my time isn't so much of my concern--I get paid to do a job.  I got tired of wasting my buyers time by showing them properties that don't meet their criteria. 


Posted by Amanda Evans, Real Estate Broker - Fort Worth Texas (DFW Living) over 9 years ago

David & Debi - I plan to make it a better day.

Cameron - I agree, i'm sure the agents that show your listings appreciate your honesty

William - I didn't even think of that.

Amanda - I saw nothing to indicate the lack of a kitchen and also it said 3.5 bathrooms and the master bath was definitely not there.  I try to preview as well because I find it embarassing to take buyer through stuff that doesn't suit them but its just not always possible.

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

stacey-ann - you nailed it!  please be honest and up front - you are not only wasting my time, my clients time but YOUR SELLERS time as well! 

Posted by Leesa Finley, RED Properties - Raleigh NC Real Estate (RED Properties) over 9 years ago

Stacey-Ann. I feel your pain. These details would make a difference to whether we would waste our time or not. Rant away.

Posted by Ellie McIntire, Luxury service in Howard County & Catonsville (Ellicott City Clarksville Howard County Maryland Real Estate) over 9 years ago

I agree with you.  I can understand wanting to put the best possible spin on the warts of your frog.  But, at least, upload a seller's disclosure or put comments in the agent section so we don't waste our time.  If it is a house needing rehab, market it as such.  No one is going to be fooled into thinking that there is a kitchen in the house so why waste our time.  As to the lockbox, make it easy to show.  Include the location of the lockbox in your comments. 

Posted by Ryan Shaughnessy, Broker/Attorney - Your Lafayette Square Real Estate Partner (PREA Signature Realty - over 9 years ago

How right you are-I can see how you are so frustrated we do need to disclose everything we can to help our sellers and buyers.

Posted by Pat Champion, Call the "CHAMPION" for all your real estate needs (Coldwell Banker Camelot Realty) over 9 years ago

Stacey-Ann, who told you to stay out so late last night:)  I feel your pain because my kids get up at 6AM every day. It does help if agents are up front about a home because it really upsets buyers and their agents when they find out the truth, especially mold as this is serious and should be disclosed up front.

Posted by Dan and Amy Schuman, Luxury Home Specialists (Howard Hanna Real Estate Services) over 9 years ago

This is why I try and preview homes when I can. I really hate the homes with mold, it makes me ill.

Posted by Rich Mielke, REALTOR, Frederick Maryland Real Estate (REMAX Results, Frederick MD) over 9 years ago

Leesa - absolutely wasting the seller's time

Ellie - thanks for the support

Ryan - I cannot understand why you would hide the lockbox.

Pat - Thanks

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

Dan & Amy - you are so right, I cannot manage the late nights the way I used to.  At least you can know that I am up too early in the morning. 

Rich - The mold is what made me mad because both myself and the buyer's daughter are allergic. 

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

I have been in a grumpy mood lately, for lots of reasons. Loved your rant. I am sick of agents (both listing and buyers agents) who have no business being in this business.

I am sick of listing agents writing incorrect or false descriptions.

I am sick of listing agents making properties hard to show.

I am sick of buyers agents DEMANDING to get into a property without proper notice.

I am sick of buyers agents rationalizing low low offers on properties that are priced to SELL, not overpriced. This week I had to present offers of $15,000 on a $50,000 property. Another $22,000 on a $50,000 property, and $164,000 on a $270,000 property. That is insane. Both these properties are priced well below comparable properties in an effort to SELL them. Not give them away.

Rant over

Posted by Erica Ramus, MRE, Schuylkill County PA Real Estate (Erica Ramus - Ramus Realty Group - Pottsville, PA ) over 9 years ago

Featured @ Club Chaos

Posted by C Tann-Starr (Tann Starr & Associates, Inc.) over 9 years ago

Erica - seems like we are on the same wavelength.  Those offers are insulting. How did your sellers take it?

C - Thanks for the feature

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

Sometimes you have to read between the lines with the listings.  Of course there are always agents out there who continue to exaggerate their listings like the best of them.  I ALWAYS REMEMBER WHEN I SHOW ONE OF THEIR LISTINGS AND I DON'T FORGET IT WHEN I SEE THE NEXT ONE OF THEM...

Posted by Mike Klijanowicz, Associate Broker @ Cummings & Co. Realtors (Cummings & Co. Realtors) over 9 years ago

Stacey-Ann, this may be profiling, but I've noticed that here it's all short sales and foreclosures that have these issues.  And often when you call the agent, they are clueless because they've never been to the property - on of the three hundred or so listings they are so proud of carrying.  Yikes!

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) over 9 years ago

Stacey-Ann... they took it in stride. I've prepared them that this is what we're seeing. Not one seller took the offers.

Posted by Erica Ramus, MRE, Schuylkill County PA Real Estate (Erica Ramus - Ramus Realty Group - Pottsville, PA ) over 9 years ago

You are very welcome sweetie. I am hearing you loud and clear. Lots of strange things going on in the industry...

Posted by C Tann-Starr (Tann Starr & Associates, Inc.) over 9 years ago

Michael - trust me, i'll remember too.

Patricia - those are definitely where I am seeing the most issues

Erica - its sad that this is what we are seeing

C - strange is a nice word

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

Stacey-Ann-I agree with you-PLEASE DISCLOSE.... I showed a home here recently and there was no key in the lockbox. I called the Realtor and had to wait for him to get there and open the door.  Then I showed another one and it did not have a lockbox on it. I called to make sure it was still available and was never told there was not a lockbox on it.  A waste of time for me and my buyers.  

Posted by Laura Watts (Positive Properties, LLC) over 9 years ago

My first broker called me his mold detector. Small cough- could be dust. A few big coughs- some mold. My lungs close and my inhaler doesn't work- bad mold. My lips turn blue, fall over and they need to call for an ambulance and the Priest- tell the seller we have a problem.


Posted by Carol Lynne Bull (Keller Williams) over 9 years ago

Laura - it really is a shame that we've lost the value of other people's time.

Carol - that's me too.  Its the one thing that can send me into coughing fits.

Posted by Dr. Stacey-Ann Baugh, A doctor who makes house calls. (Century 21 New Millennium) over 9 years ago

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